Attorney General Mike DeWine says the
caller claimed to represent a utility company and demanded payment. He says
dozens of other consumers have said they've received unsolicited calls about
lowering their energy rates.
DeWine says fluctuating temperatures and high bills can make it difficult for
people to determine whether a call is legitimate. He says consumers can protect
themselves by following these tips:
· Don’t trust your
caller ID – numbers can be disguised.
· Don’t respond to
· Ask callers to
identify themselves and provide written information.
· Know your rights. Gas
and electric companies generally must give you a 14-day notice prior to
· When in doubt, just
hang up the phone.
· Beware of requests for
pre-paid money cards.
· Don’t give personal
information out over the phone.
The attorney general's office says it has
received at least 80 complaints since July 1 from Ohioans who have heard from
callers claiming they can lower their natural gas rates.